PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE
YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO
NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS
WEB-SITE. PRINTPAPA RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE
TERMS AND CONDITIONS WITHOUT ANY NOTICE.
Disclaimer of Warranty/Limitation Of Liability
THIS WEBSITE AND THE INFORMATION, SITE CONTENT, SERVICES, PRODUCTS AND
MATERIALS CONTAINED IN OR OFFERED THROUGH THIS WEBSITE, ARE PROVIDED ON
AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRINTPAPA DISCLAIMS ALL WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT,
FREEDOM FROM COMPUTER VIRUSES, AND IMPLIED WARRANTIES ARISING FROM COURSE
OF DEALING OR COURSE OF PERFORMANCE, WITH RESPECT TO THIS WEBSITE AND THE
INFORMATION, SITE CONTENT, SERVICES, PRODUCTS AND MATERIALS CONTAINED IN
OR OFFERED THROUGH THIS WEBSITE. PRINTPAPA DOES NOT REPRESENT OR WARRANT
THAT THE INFORMATION, SITE CONTENT, SERVICES, PRODUCTS AND MATERIALS CONTAINED
IN OR OFFERED THROUGH THIS WEBSITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT,
OR ERROR-FREE, THAT THE SERVICES AND PRODUCTS OFFERED WILL MEET THE USER'S
REQUIREMENTS, OR THAT THE SERVICES AND PRODUCTS WILL BE PROVIDED IN A TIMELY,
UNINTERRUPTED OR SECURE MANNER. PRINTPAPA IS NOT RESPONSIBLE FOR TYPOGRAPHICAL
ERRORS OR OMISSIONS RELATING TO PRICING, TEXT OR PHOTOGRAPHY. PRINTPAPA
DOES NOT REPRESENT OR WARRANT THAT THIS WEBSITE OR ITS SERVER(S) ARE FREE
OF VIRUSES, TROJANS, MALWARE, OR OTHER HARMFUL OR MALICIOUS COMPONENTS,
EVEN IF PRINTPAPA OR IT'S AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF
SUCH POSSIBILITY. YOU EXPRESSLY AGREE THAT USE OF THIS SITE, INCLUDING ALL
CONTENT, DATA OR SOFTWARE DISTRIBUTED BY, DOWNLOADED OR ACCESSED FROM OR
THROUGH THIS SITE IS AT YOUR SOLE RISK.
IN NO EVENT SHALL PRINTPAPA, OR ITS SHAREHOLDERS, DIRECTORS, OFFICERS,
EMPLOYEES, AGENTS, AFFILIATES OR SUBSIDIARIES, BE LIABLE (JOINTLY OR SEVERALLY)
TO ANY PERSON OR ENTITY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL,
PUNITIVE OR OTHER INDIRECT DAMAGES OF ANY KIND OR NATURE ,UNDER ANY LEGAL
THEORY, INCLUDING DAMAGES RESULTING FROM LOSS OF USE, LOSS OF PROFITS AND/OR
LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT
LIMITED TO NEGLIGENCE), OR OTHERWISE, AND WHETHER OR NOT PRINTPAPA HAS BEEN
ADVISED OF POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN CONNECTION
WITH: (1) THE USE OR PERFORMANCE OF THIS WEBSITE; (2) ERRORS OR FAULTS IN
THE INFORMATION, SITE CONTENT, SERVICES, PRODUCTS OR MATERIALS CONTAINED
IN OR OFFERED THROUGH THIS WEBSITE; (3) THE USE OF INFORMATION, SITE CONTENT,
SERVICES, PRODUCTS OR MATERIALS PROVIDED THROUGH THIS WEBSITE; (4) THE INABILITY
TO USE THIS WEBSITE, ANY PART OF THIS WEBSITE, OR ANY FUNCTION OFFERED BY
THE WEBSITE; (5) A FAILURE TO PROVIDE PRODUCTS OR SERVICES ORDERED FROM
PRINTPAPA (OR ANY AFFILIATE THEREOF) FOR ANY REASON INCLUDING ANY LOST,
CORRUPTED OR DAMAGED CUSTOMER DATA, NON-DELIVERY, MIS-DELIVERY, LATE DELIVERY,
OR LOST OR DAMAGED SHIPMENTS; (6) MISTAKE, OMISSION, DELAY, OR INTERRUPTION
OF SERVICE; AND/OR (7) CONTAMINATION BY VIRUS, TROJAN, OR MALWARE OF ANY
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IF THESE
LAWS APPLY, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS,
MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS ADDITIONAL TO THOSE CONTAINED
PRINTPAPA, TOGETHER WITH ITS SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES,
AGENTS, AFFILIATES OR SUBSIDIARIES, SHALL NOT BE RESPONSIBLE FOR ANY DIRECT
DAMAGES, AND SHALL NOT PROVIDE ANY CREDIT, REFUND OR ADJUSTMENT OF ANY KIND
OR NATURE THAT IS IN EXCESS OF THE AMOUNT ACTUALLY PAID TO PRINTPAPA (AFTER
ACCOUNTING FOR AND DEDUCTING, AS APPLICABLE, SPECIAL OFFERS, DISCOUNTS,
REWARDS POINTS, ETC.) FOR THE PRINTED PRODUCT (AND SHIPPING COSTS IF APPLICABLE)
UNDER NO CIRCUMSTANCES WILL PRINTPAPA BE LIABLE TO YOU IN ANY WAY FOR
ANY SITE CONTENT YOU MAY BE EXPOSED TO THAT YOU MAY FIND OFFENSIVE, INDECENT
Our office hours are 8:00 AM- 6:00 PM Monday - Friday. Job Drop Off from
10:00 AM-5:00 and Pick Up from 2:00 PM-5:30 PM. All times are PST.
Getting the job in your hands depends upon the following things:
1. What time the order was placed?
Before or after 2 PM (PST) will cause a 1 day difference.
2. Was there any proofing involved?
Proofing duration is not counted part of the selected turnaround.
3. Was a print ready artwork provided?
Print Ready File is required for printing the job. We reserve the right
to refuse printing any job where the file is not good.
4. Are there any graphics work?
The time to Typesetting or fixing your files is not counted towards the
5. What was the Turnaround chosen when placing the order?
6. Was there any delays in providing print ready artwork?
Any delays due to providing files will delay your job.
All these can effect the due date. We understand that everyone needs
their job ASAP, and due to which we want to make sure the turnaround is
very well explained and clear in the terms and conditions.
Any print order (Except Same Day) placed by 2:00 PM (PST) with a proper
print ready file and which does not involve any proofing will go into production
the same day. Any orders placed after 2:00 PM (PST) will go into production
the following day. If the turnaround time is not specified at the time of
order your order will be considered as 5 day and will be charged accordingly,
please note that the billing charges won't be reversed.
For Same Day Order the orders have to be placed before 10AM PST. We can
sometime take in orders by 10AM and get it done the same day, but for that
you have to call and check with us first.
To get a better understanding of the turnaround, please check out the
Dynamic Turnaround Calendar
NOTE: We try our best to meet
or even beat the listed Turnaround time, but we will not be responsible
for any damages or refunds due to delays occurring due to equipment malfunctions
or emergencies. If you are placing an order which is critically time sensitive
then please make sure to check with us
Returns / Refunds
At PrintPapa, we work hard to provide our Customers the best possible
printing experience. If for any reason you are not 100% satisfied,
please contact Customer Service by phone within 30 days from the date
you receive it (or the date it was scheduled to arrive), and we will
reprint part or all of your order. In some cases, we may refund the full
price of the product(s) in question, excluding shipping, postage and
PrintPapa is committed to customer satisfaction, and we do everything
possible to ensure proper cutting, accurate color reproduction, and
excellent printing quality. However, certain circumstances are beyond
our control and are not covered by this guarantee. Please note that we
cannot be responsible for:
- Spelling, punctuation, or grammatical errors made by the
- Inferior quality or low-resolution of uploaded images.
- Design errors or color selection errors introduced by the
customer in the artwork file creation process.
- Errors in user-selected options such product type, size,
finishing options, or quantity.
- Incorrect file dimensions, image orientation, or file submission
in accordance with PrintPapa specifications.
- Damage to the products arising after delivery to the customer.
- Duplicate orders by the customer.
- Incorrect file layout for folding, scoring, hole drilling, die
cutting or other custom services.
- Incorrect shipping address, undeliverable packages/3 rd delivery
attempts, or other errors created by the customer.
This guarantee is also subject to a few other terms and conditions:
- Full refund guarantee does not apply to shipping claims. We will
reprint orders damaged or lost by UPS.
- We reserve the right to have you return the original order, at
our cost, before reprinting or refunding your order.
- Maximum refund per order or customer is $1000. The only remedy
for problems with orders over $1000 is reprinting of the order to
correct product defects.
- Color match, cutting and folding tolerances are guaranteed to be
within industry standards (CMYK) for pleasing color and tolerances
published within our website.
- This guarantee is limited to reprint of the original order
quantity or refund of the purchase price of the order. We are not
responsible for any damages or claims incurred by you or your
business caused by receiving printed materials which are defective
or incomplete or which you receive later than the estimated delivery
- For Direct Mail Products and EDDM, PrintPapa is not liable for delays, undeliverable mailers, or damages once the US Postal Service has taken possession of the order. The postage amount is not refundable and is not covered under the 100% Satisfaction guarantee. We do our best to deliver the mailers to USPS within the turnaround days specified upon ordering, but we cannot guarantee anything after USPS takes possession. Place your order according to the time you would like your mailers to be received by the end user.
Please preview your designs carefully and correct any issues prior to
placing your order.
You understand that all information, data, text, photographs, graphics,
messages or other materials ("Content") are the sole responsibility of the
person from which such Content originated. This means that you, and not
PrintPapa, are entirely responsible for all Content that you use from PrintPapa
Gallery or send, upload, post or transmit via the Service. Recognizing the
global nature of the Internet, you agree to comply with all local rules
regarding online conduct and acceptable Content. You agree to not use the
Service to send, upload, post or otherwise transmit any Content that contains
(i) child pornography or anything indecent, obscene, lewd, lascivious, filthy
or vile; (ii) a threat to kidnap or injure a person, a threat to injure
the personal property or reputation of another person, a threat to accuse
any person of a crime, a threat to inform another that a person has violated
any law of the United States, or a threat of blackmail; (iii) any matter
advocating or urging treason, insurrection, or forcible resistance to any
law of the United States; (iv) any defamatory remarks directed at any other
person or company; or (v) any content that infringes the intellectual property
rights or other proprietary rights of PrintPapa or any third party. PrintPapa
does not control the Content posted by Customers and does not guarantee
the accuracy, integrity or quality of the Content. Under no circumstances
will PrintPapa be liable to you in any way for any Content you may be exposed
to that you may find offensive, indecent or objectionable. Products and
services, are provided for your personal use only. You agree to abide by
these terms of service and not to use these products and services or related
messages for any unsolicited or unauthorized advertising, promotional materials,
"junk mail," "spam," "chain letters," "pyramid schemes," or any other form
You acknowledge that PrintPapa does not pre-screen Content, but that
PrintPapa and its affiliates shall have the right (but not the obligation)
in their sole discretion to remove any Content that violates the terms of
service or may otherwise be objectionable. You further acknowledge and agree
that PrintPapa may preserve Content and may also disclose Content if required
to do so by law or in the good faith belief that such preservation or disclosure
is reasonably necessary to: (a) comply with legal process; (b) enforce the
terms of service;(c) respond to claims that the Content violates the rights
of third-parties; or (d) protect the rights, property, or personal safety
of PrintPapa, its users and the public.
PrintPapa is based in Santa Clara, California and all transactions take
place on PrintPapa's servers located in Santa Clara, CA. Any legal action
or proceeding relating to or arising from your access to or use of this
Site shall be instituted in Santa Clara,. CA. You agree to submit to the
jurisdiction of Santa Clara, CA courts and agree that venue in these courts
is proper in any such legal action or proceeding.
You agree that you shall indemnify and defend PrintPapa and all parties
from whom PrintPapa has licensed portions of Content, and their directors,
officers, and employees, against all claims, liability, damages, costs and
expenses, including reasonable legal fees and expenses arising out of or
or demand arising from or relating to any text, photograph, image, graphic
or other material you incorporated into Products.
By submitting the document to PrintPapa "I agree to the following terms".
I have verified that spelling and content are correct. I am satisfied
with the document layout. I understand that my document will print EXACTLY
as it appears here, that I cannot make any changes once my order is placed
and that I assume all responsibility for typographical errors.
Customer is fully responsible for final proof
and layout approval prior to the printing process.
PrintPapa is NOT LIABLE for errors in a
final product caused by any of the following reasons:
Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong
cuts, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Overprint,
Finished Product Size. We DO NOT make any changes on customer files. Minimum
charge for graphic design service is $75.00/hr.
Customer Submitted Artwork or Graphics
All artwork or designs and images must be provided in CMYK format or
color separation based on the product ordered. PrintPapa is not responsible
for any color shift that occurs in conversions from RGB to CMYK or PMS Pantone
colors to CMYK color modes.
All artwork, designs and images must be provided in minimum of 300 DPI
and CMYK color mode. PrintPapa is not responsible for images printed as
fuzzy, distorted or pixilated due to customer provided artwork.
Color Proofing & Matching
PrintPapa is not liable for color matching or ink density on screen proofs
approved by the customers. Screen proofs will predict design layout, text
accuracy, image proportion and placement, but not color or density.
Application of UV Coating may effect or change the appearance of the
printed colors. PrintPapa is not liable for the final color appearance of
a UV product/s.
We run each job with a few extra print sheets in case there are any issues when cutting, folding, etc. Your job will be delivered within 3% over or under the quantity ordered. If it is delivered short more than 3%, please report it to our customer service department and we will either print more, or issue a store credit for the balance not received.
PrintPapa will be happy to cancel your order prior to it being processed. Your order will be processed and payment received once the files are uploaded and match the configuration of your order. This is whether it is going to a proofing stage, or straight to production. Since every order is time sensitive, we ask that order cancellation requests are done by giving us a phone call. At that point we will determine where your order is in the production process and if any charges will apply. Depending on the production stage of your order, there may be a 15%-30% charge for the cancellation ($15 minimum). Once your job is in a press queue, it can no longer be changed or cancelled. Any graphic design time spent on your files will be deducted from the refund. PrintPapa is not responsible for duplicate order placed online due to customer error.
Order Shipping And Delivery
Unless you choose Pick Up or Mailing Services, you need to select one
of the shipping options presented to you on the Site. All shipping is currently
done via UPS. When choosing a shipping option, please remember that the
estimated shipping transit time is based on the number of business days
in transit and does not include weekends, holidays or the day the package
is picked up by UPS. For instance, a product shipped 2nd Day Air and picked
up on a Thursday would be delivered by end of day Monday.
Shipping transit times vary and you agree not to hold PrintPapa liable
for delays in shipments caused by weather conditions, shipping carrier delays,
international customs issues or any other circumstances beyond PrintPapa's
direct control. PrintPapa shipment and delivery dates are calculated based
upon estimates provided by our shipping carriers..
PrintPapa will always make the best effort to ensure that delivery schedules
are adhered to despite of production issues. However, unexpected equipment
failure, malfunction and or technical problems may delay the printing process.
Under no circumstances shall PrintPapa be liable for any consequential damages
resulting from any delay in shipment or delivery. In case of delay caused
by technical difficulty, any rush charges/fees maybe be credited back to
your account in the form of Papa Dollars. PrintPapa will not accept any
order cancellations due to delays caused by production issues. Pick Up orders
will be held for a maximum of 30 days at our facility. After 30 days, your
order will be recycled.
Import duties, taxes, and charges are NOT included in the shipping or
printing charges for your order. These charges are the responsibility of
Please check with your country's customs office to determine what these
additional costs will be before placing an order with us.
Shipping Errors & Lost Packagess
You agree that shipping terms for all PrintPapa products are shipped
Freight On Board Shipping Point or F.O.B. Shipping Point Title and Risk
of loss transfers to you at time of shipment or pickup.
PrintPapa is not responsible for 3rd party shipping errors, omissions
or damaged shipments. Anything shipped via UPS is automatically insured
for a maximum of $100 per shipment by the carrier. Your shipment is not
insured by PrintPapa and as such PrintPapa is not responsible for filing
any claims with the shipping carriers on your behalf.
Customer Supplied Incorrect Address
When a package is not delivered due to an error made by the customer
in submitting the proper shipping address, PrintPapa will reship the package
with corrected address and charge an additional shipping fee for the shipment.
In certain cases our shipping carrier UPS will attempt to perform and
address correction and deliver to the correct address. PrintPapa gets automatically
billed a set fee of $20 by UPS for this service. PrintPapa will subsequently
add this amount to your invoice and charge to the credit card that was used
to place the order. This may happen as late as 30-45 days after the order
We reserve the right to refuse service without disclosing a reason.
Discount Coupon Usage
Printpapa offers discounts on their products and services from time to
time. These are typically in the form of coupon codes that can be applied
at the time of checkout. There are certain rules that apply to the distribution
and use of these coupons and we expect our customers to abide by these rules.
If a coupon is listed as one time use only, then the customer can only apply
the coupon to one order number. If we detect that an attempt is made to
reuse the coupon by creating multiple online accounts by the same individual
or business, then we reserve the right to reverse any such discounts. Failure
to apply the coupon at checkout may result in forfeiting the discount once
the order is processed. Coupons cannot be applied after the fact by the
customer; however our customer service has the authority to apply the coupon
at their discretion upon a email or phone request by customer .
Online coupon codes, New Customer 20% Off Coupon and the $15 UPS Ground
Shipping credits are not applicable to any orders resulting from a custom
quote. PrintPapa reserves the right to reverse any discount coupons applied
to custom quoted orders at checkout at their discretion.
Orders Printed On Customer Supplied Stock
For certain custom quoted jobs PrintPapa allows customers to supply their
own stock for printing. The following conditions will apply on these orders:
- Customer is responsible for supplying the correct quantity of sheets.
PrintPapa will not be liable for the order printed short because of insufficient
make ready sheets and/or wastage due to issues with color and setup. If
we determine ahead of time that we do not have enough sheets to complete
the job then we will not put your job on press till additional sheets are
supplied. We will not be liable for any damages resulting from any such
- Jobs printed on stock that is not the same shade as our house stock
may or may not match our pdf/hard copy mockups/inkjet proofs. All our proofing
systems are calibrated to our house stocks and PrintPapa will not accept
any rejection of a job on custom paper of a different shade and color.
- For color critical jobs, the sheets supplied need to be at the sizes
specified by us. We cannot guarantee any color match on sheet sizes that
do not conform to our regular press sheets due to issues with color bars
not printing and so on. PrintPapa will not be liable for any job rejection
or damages caused as a result of printing on non-standard size sheets.
-If a job is printed incorrectly due to an issue with production process,
we will re-print the job at no cost. However we are not liable for the cost
of the stock that was used or wasted as a result. Customer will need to
supply additional stock for the re-print to happen.
Copyright Ownership. This Website, the Website layout and design, and
all Website page themes and skins are the property of PrintPapa and are
protected by U.S. and international copyright laws. All content of the Website,
including without limitation, HTML text, graphics, other files, code, software
layout, designs, forms, templates, artwork, photographs, images, document
layouts, text, fonts, music, software tools, and other information, either
alone and/or as compilation thereof (collectively, the 'Site Content'),
constitutes the copyrighted property of PrintPapa or of those parties from
whom PrintPapa has licensed such property, and is protected by United States,
international and other laws. PrintPapa reserves all rights in and to this
Website and the Site Content worldwide. Your use of this Website and/or
any Site Content does not convey to you or any other person an interest
of any kind to the Site Content. PrintPapa reserves the right to add to,
delete from, or modify any part of the Site Content at any time without
Copyright Policy. It is our policy to respond to clear notices of alleged
copyright infringement that comply with the United States Digital Millennium
Copyright Act (DMCA). This policy describes the information that should
be present in these notices. It is designed to make submitting notices of
alleged infringement to us as straightforward as possible while reducing
the number of notices that we receive that are fraudulent or difficult to
understand or verify. The form of notice specified below is consistent with
the form suggested by the DMCA, but we will respond to notices of this form
from other jurisdictions as well. It is expected that all users of any part
of this site will comply with applicable copyright laws. If, however, we
receive proper notification of claimed copyright infringement, our response
to such notices will include removing or disabling access to material claimed
to be the subject of infringing activity and/or terminating subscribers,
regardless of whether we may be liable for such infringement under United
States law or the laws of another jurisdiction. If we remove or disable
access in response to such a notice, we will make a good-faith attempt to
contact the owner or administrator of the affected site or content so that
they may make a counter notification pursuant to Sections 512(g)(2) and
(3) of the DMCA. We may also document notices of alleged infringement on
which we act.
Infringement Notification. Upon receipt of proper notification of claimed
infringement, we will follow the procedures outlined herein and in the DMCA.
To file a notice of infringement with us, you must provide a written
communication (by fax and regular mail) that sets forth the information
specified in the list below. Email communication will not be permitted.
Please note that you will be liable for damages (including costs and attorney's
fees) if you materially misrepresent that material is infringing your copyright(s).
Accordingly, if you are not sure if you are the proper copyright holder
or if copyright laws protect the material of yours, you may want to consult
To expedite our ability to process your request, please use the following
- Identify with sufficient detail the copyrighted work that you believe
has to been infringed provide a photograph if possible;
- Identification of the material that is claimed to be infringing
or to be the subject of infringing activity and that is to be removed
or access to which is to be disabled, and information reasonably sufficient
to permit us to locate the material;
- Information reasonably sufficient to permit us to contact the complaining
party, such as an address, telephone number, and, if available, an email
address at which the complaining party may be contacted;
- The following statement: "I have a good faith belief that use of
the material in the manner complained of is not authorized by the copyright
owner, its agent, or the law";
- The following statement: "I swear, under penalty of perjury, that
the information in the notification is accurate, and that I am the copyright
owner or am authorized to act on behalf of the owner of an exclusive
right that is allegedly infringed";
- and Sign the document.
Send the written communication to:
Attn: Shawn Nag, Legal Affairs
1920 Lafayette Street, Unit L, Santa Clara, CA 95050
OR fax to: 408-567-9554 Attn: Shawn Nag, Legal Affairs
Counter Notification. The provider of the allegedly infringing content
an may make a counter notification pursuant to sections 512(g)(2) and (3)
of the DMCA.
To file a counter notification with us, you must provide a written communication
(by fax or regular mail) that sets forth the information specified in the
list below. Email communication will not be permitted. Please note that
you will be liable for damages (including costs and attorney's fees) if
you materially misrepresent that material is infringing your copyright(s).
Accordingly, if you are not sure if you are the proper copyright holder
or if copyright laws protect the material of yours, you may want to consult
a lawyer. Please note that you will be liable for damages (including costs
and attorneys' fees) if you materially misrepresent that a product or activity
is not infringing the copyrights of others. Accordingly, if you are not
sure whether certain material infringes the copyrights of others, we suggest
that you first contact an attorney.
To expedite our ability to process your request, please use the following:
- Identification of the material that has been removed or to which
access has been disabled and the location at which the material appeared
before it was removed or access to it was disabled, provide a photograph
- Your name, address, and telephone number;
- The following statement: "I consent to the jurisdiction of Federal
District Court for the [insert the federal judicial district in which
your address is located]";
- The following statement: "I will accept service of process from
[insert the name of the person who submitted the infringement notification]
or his/her agent";
- The following statement: "I swear, under penalty of perjury, that
I have a good faith belief that the affected material was removed or
disabled as a result of a mistake or misidentification of the material
to be removed or disabled";
- and Sign the document.
Send the written communication to:
PrintPapa, Attn: Shawn Nag, Legal Affairs, 1920 Lafayette Street, Unit
L, Santa Clara, CA 95050
OR fax to: 408.567.9554 Attn: Shawn Nag, Legal Affairs
Upon receipt of such counter notification, we will promptly provide the
person who provided the original infringement notification with a copy of
the counter notification, and inform that person that we will replace the
removed material or cease disabling access to it in 10 business days. we
will replace the removed material and cease disabling access to it not less
than 10, nor more than 14, business days following receipt of the counter
notice, unless we first receives notice from the person who submitted the
original infringement notification that such person has filed an action
seeking a court order to restrain the subscriber from engaging in infringing
activity relating to the material on our system or network.
Repeat Infringers. In accordance with Section 512(i)(1)(a) of the DMCA,
PrintPapa will, in appropriate circumstances, disable and/or terminate the
accounts of users who are repeat infringers.
Trademarks. "PrintPapa" and their respective designs and/or logos, are
either trademarks or registered trademarks of PrintPapa and may not be copied,
imitated or used, in whole or in part, without the prior written permission
of PrintPapa. In addition, all page headers, custom graphics, button icons,
and scripts are trademarks and/or trade dress of PrintPapa, and may not
be copied, imitated, or used, in whole or in part, without the prior written
permission of PrintPapa. All other trademarks, registered trademarks, product
names and company names or logos mentioned on the Website are the property
of their respective owners.
Restrictions on Use. Except as expressly stated in the Site Terms, none
of the materials and Intellectual Property described herein may be copied,
reproduced, distributed, republished, downloaded, displayed, posted or transmitted
in any form or by any means, including, but not limited to, electronic,
mechanical, photocopying, recording or otherwise, without the prior written
permission of PrintPapa, or the respective intellectual property owner.
Any use of Site Content -- including any commercial use, reproduction for
purposes other than as permitted under these Site Terms, modification, distribution,
republication, display, or performance -- without the prior written permission
of PrintPapa is strictly prohibited.
Software. Any software, including any files, images incorporated in or
generated by the software, and data accompanying the software (collectively
"Software"), that may be made available on or through this Website is licensed
to you by PrintPapa on a non-exclusive and limited basis solely for the
purpose of creating and ordering print products or services from PrintPapa.
PrintPapa does and shall retain full and complete title and all intellectual
property rights to such Software. You shall not copy, distribute, sell,
modify, decompile, reverse engineer, disassemble or create derivative works
from any such Software.